Terms of service

Welcome to Arvexo. These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be legally bound by these Terms of Service.

1. Business Information

Store Name: Arvexo
Business Address:
Arches Lane & Circus West Village
Battersea Power Station
London SW11 8EZ
United Kingdom

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Acceptable Use

You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its operation, attempt unauthorised access to our systems, or engage in any activity that could damage or disrupt the website.

4. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, pricing, availability, and images are accurate. However, minor variations may occur because of manufacturer updates, photography, or individual screen settings.

Arvexo reserves the right to modify, replace, discontinue products, or amend prices at any time without prior notice.

5. Orders

All orders are subject to product availability, payment authorisation, and acceptance.

Your order confirmation email confirms receipt of your order but does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order due to pricing errors, stock shortages, payment issues, suspected fraudulent activity, or legal obligations.

6. Pricing and Payment

All prices displayed on our website are shown in the applicable currency available during checkout.

Orders are processed only after successful payment authorisation.

7. Order Processing and Delivery

Orders are processed within 2 business days after successful payment confirmation.

Estimated delivery is 3–5 business days after dispatch. Delivery estimates are provided for guidance only and may vary due to circumstances beyond our reasonable control.

8. Returns and Refunds

Eligible products may be returned within 14 days of delivery in accordance with our Return & Refund Policy.

Approved refunds are processed within 7 business days after the returned item has been received and successfully inspected.

9. Intellectual Property

All website content, including text, graphics, logos, images, icons, product descriptions, and website design, is the property of Arvexo or its licensors and is protected by applicable copyright, trade mark, and intellectual property laws.

No content from this website may be copied, reproduced, distributed, published, or otherwise used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Arvexo shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or the purchase of products.

Nothing within these Terms excludes or limits any statutory consumer rights available under United Kingdom law.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).

12. Website Availability

We aim to keep our website available at all times. However, we reserve the right to suspend, modify, or discontinue any part of the website without prior notice for maintenance, security, or operational purposes.

13. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of the United Kingdom, without affecting your statutory consumer rights.

14. Changes to These Terms

We may revise these Terms of Service periodically. The latest version published on our website will apply to all future use of the website.

15. Contact

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page.

By using the Arvexo website and placing an order, you confirm that you have read, understood, and accepted these Terms of Service.